Terms & Conditions

Terms and Conditions of Sale

Exclusion of all warranties except goods that are of a specified type and quality. Balance Group expressly warrants that the goods are of the type and quality specified in this contract and except as otherwise provided in this contract, the quality of the goods shall be in accordance with Balance Group’s specifications. The foregoing warranty is in lieu of all other warranties including the warranties of fitness for a particular purpose and merchantability, express or implied, and no other warranty, express or implied, is given or shall be implied by law. Final determination of the suitability of the goods for the use contemplated by the buyer is the sole responsibility of the buyer, and Balance Group has no responsibility and makes no warranty or representation in connection with the determination of such suitability. Purchasers of consumer products should note that some states do not allow for the exclusion of consequential damages or the limitation of implied warranties. Consequently, the above exclusion and limitations may not be applicable. This warranty gives the buyer specific rights, and the buyer may also have other rights which may vary from state to state.


Terms of payment. Payment for all goods is due and payable upon delivery unless other arrangements have been agreed upon in advance and appear on the face of this contract, interest will accrue and be payable on all accounts over thirty (30) days old, interest to be at the maximum rate permitted by law.

Revocable on nonpayment. If the buyer fails to pay any amount to Balance Group when due, Balance Group, may terminate this contract as to further delivery and no forbearance or course of dealing affects this right of Balance Group Notwithstanding any previous shipment on credit, Balance Group may at any time demand payment on delivery or require payment on tender of shipping documents.

Acceptance of terms. A quotation, order, or contract is not binding until accepted in writing by an officer of Balance Group At its general office at Jiading District, Shanghai, China. Until accepted in this manner, a quotation, order, or contract is subject to change without notice.

Risk of loss or damage. The buyer bears the risk of loss or damage to or destruction of all the goods from the time of their delivery by Balance Group To the carrier for shipment to the buyer. All claims for loss, damage, or destruction attributable to shipping should be made directly to the carrier, and Balance Group shall not be responsible for any such loss, damage, or destruction.

Right of inspection. Buyer shall have the right to inspect the goods at the time and place of delivery, and within fifteen (15) days after such delivery must give written notice to Balance Group Jiading District, Shanghai, China, of any claim for damage on account of the condition, quality or grade of the goods, and must specify in detail the basis of such claim. The buyer’s failure to comply with the terms of this paragraph shall constitute irrevocable acceptance of the goods and bind the buyer to pay the contract price for the goods. All claims must be made prior to the installation of the goods. 

Damages. Balance Group is not liable to any other direct, incidental, or consequential damages, including lost profits, even if Balance Group has been advised of the possibility of such damages. When the buyer accepts the goods under this contract and after he has an opportunity to inspect them, the buyer is precluded from any further remedy. Buyer assumes all risks and liability for loss damage or injury to the property of buyer or others arising out of the use or possession of the goods sold under this contract.

Cancellation. All product order cancellations must be approved by Balance Group and may be denied or subject to restocking fees and other charges.

Product return. Product returns must be made within fourteen (14) days from the date of purchase unless otherwise indicated. All returns require authorization. Customers must call Balance Group Go to the Returned Merchandise section for instructions. Returned product must be in original packaging, unused, undamaged, and in sellable condition. Proof of purchase is required in all cases. Product returns may be denied or made subject to restocking fees and other charges by Balance Group

Excuse for non-performance. All orders are accepted subject to strikes, riots, wars, labor troubles, floods, fires, accidents, delays, contingencies of transportation, government acts, alien invasions, orders and regulations, and any other causes beyond the control of Balance Group, and if any such cause prevents or interferes with the delivery of the goods ordered, the buyer shall accept as full and complete fulfillment of the order such portion of the goods by the order as Balance Group is able, under circumstances, to procure and deliver in accordance with the order.

Waiver. No waiver of any breach or default under this contract operates as a waiver of any future default whether of a like or different character, except as otherwise provided herein.

Modification and integration. This contract cannot be modified except by writing signed by both parties. This contract constitutes the entire agreement between the parties relating to the sale of the goods and this contract prevails over any and all terms contained in buyer’s purchase orders or acknowledgments thereof unless explicitly stated to the contrary, in writing executed by both parties. The provisions of any purchase order or other instrument of buyer are superseded by the provision of this contract.

Choice of law. This contract shall be interpreted and its validity and effect shall be determined in accordance with the laws of the state of California. Any litigation in any way related to this contract shall be brought in Ventura County, California.

Attorney’s fees. In the event, it becomes necessary for Balance Group To retain legal counsel to implement collection procedures or to undertake litigation or to otherwise protect its rights under the contract, the buyer shall pay Balance Group a reasonable sum for attorney’s fees and related costs whether or not litigation proceeds to final judgment.

Severability. If any provision of this contract as applied to any party or to any circumstance, shall be found by a court to be void, invalid, or unenforceable, it shall not affect any other provision of this contract, the applications of any such provision in any other circumstance or the validity or enforceability of this contract.

Arbitration. Any controversy arising out of or relating to this agreement or the making, performance, or interpretation thereof shall be settled by final and binding arbitration under the commercial arbitration rules of the American arbitration Association then in effect.