Privacy Policy

Please read this policy carefully, as it contains important information about how collects and uses your information. In using our website, you agree to be bound contractually by the following privacy policy.


This Privacy Policy tells you what information ("we," "our Website" or "us") collect about our users ("you") and how we might use it. By visiting and using various online resources and services, you also agree that you have read and understood this Privacy Policy. Should you have any questions after reading this Privacy Policy, please contact us at and we will be happy to clarify our policy for you.


About our Privacy Policy is based in the China, and our data indicate that most of our users are China residents. Therefore, it is only logical that this Privacy Policy is founded primarily in China law. Visitors from other nations should not assume that our Policy conforms to the requirements of their individual nation and should review this Privacy Policy carefully in order to learn what information is collected and how it is used. Personally Identifiable Information that can be used to contact and/or identify you personally is deemed Personally Identifiable Information. It is up to the user to carefully guard their personally identifiable information which may include full name, street address, email address, photographs, credit card numbers, phone numbers, age, race, gender, country, state, city, social security number, or state I.D., driver’s license, license plate or vehicle identification number, school or workplace, PIN numbers, fingerprints, handwriting, signature or miscellaneous digital verification.


You may browse without disclosing any personal information about yourself. In the event that we attempt to collect personally identifiable information, such as an e-mail address or phone number, you will be clearly informed and given the option to deny the request.


How Uses Your Personally Identifiable Information

We do not share your Personally Identifiable Information with anyone except certain service providers such as those used to facilitate the processing of orders or to update you on your order status.


We may also use information about you that we have collected from our Website to specifically gage, control and improve the performance of our Website and to improve your experience with our products and services.


Log Files

We collect limited analytical data tracking your use of the Balance Group Website, but it is only used to improve your browsing experience. This information includes your IP addresses, browser type, internet service provider, referring / exit web pages, your computer’s operating system, and the date/time stamp of your login. As always, none of this information is sold, traded, or rented out.


We use this information to analyze trends, administer the Website, track your activity on the Website, and gather statistical demographic information about our users.


Ownership of Information

Balance Group is the sole owner of all user data collected by or in association with our Website. Balance Group keeps all user information, including any voluntarily divulged personally identifiable information, for the sole purpose of improving and promoting Balance Group / Unite / PULI / APO / HPMM / PefectPower and


Customer Service Communications

Based upon the personally identifiable information you provide us, we will communicate with you in response to your inquiries and to provide the services you request. We will communicate with you by email, live chat, mail, and/or telephone, in accordance with your wishes.


Surveys and Contests

From time to time, we may offer users the opportunity to participate in contests or surveys on our website. For you to participate, we will request Personally Identifiable Information from you to associate that information with your contest entry. Your participation in our surveys and contests is completely voluntary; however, if you decide not to disclose select Personally Identifiable Information, your participation may be impossible. This typically includes contact information and demographic information. This information is used typically to notify contest winners and award prizes, but may also be used for marketing purposes within the Balance Group / Unite / PULI / APO / HPMM / PefectPower and



In the case of our voluntary surveys, we may use your anonymous information, such as IP address, as part of the survey response. This information may be combined with your Personally Identifiable Information for marketing purposes. Our surveys may be used to gather information to improve our Website and may be used to offer you additional products and / or services.


We may use a third-party service provider to conduct these surveys or contests. Such companies will be prohibited from using your Personally Identifiable Information for any other purpose. We will not share the Personally Identifiable Information you provide through a contest or survey with anyone unless we give you prior notice and a choice to opt-out.


Special Offers and Updates

We will occasionally send you information on products, services, special deals, and promotions, but only if you voluntarily sign up to receive such communications.


Service-Related Announcements

On rare occasions, we will send you announcements that are related to service on our Website. For instance, if any of our services will be suspended for maintenance, we might send you an email communication informing you of the outage.


We may use a third-party shipping company to fulfill orders. We may also use a credit card processing company to bill you for the goods and services you request. All reasonable measures are taken to ensure that your Personally Identifiable Information is never retained, shared, stored, or otherwise improperly used.


Service Providers

We may use other third-party companies to administer our contests and surveys, send mail to our users, process rebates, process other special offers, or perform similar services for our company in relation to our Website.


We will provide these third parties only the minimal amount of information they need to perform their service to our Website and user community. All third parties associated with our Website are prohibited from using your personally identifiable information for any other purpose than that for which it was originally disclosed.


Legally Required Disclosures

We reserve the right to disclose your personally identifiable information as required by law, such as when we receive a subpoena or other court order to do so. We may also disclose your information to legal authorities if we believe that disclosure is necessary to protect our rights.


Information Sharing and Disclosure

Except as explained in this policy, we do not share or sell your Personally Identifiable Information with other companies.


The choice to Opt-Out of Information-Sharing

You may opt-out of having your Personally Identifiable Information used for certain purposes when we request it. You may change your opt-out selection at any time by following the instructions included in each email or by emailing us at


Links to Other Websites

Our Website contains links to other sites that are not owned or controlled by Balance Group Please be aware that we at Balance Group are not responsible for the privacy practices of other websites.


If you click on a link that will take you away from our website, we may or may not notify you that you are leaving Please note that our Privacy Policy applies only to information collected by our website.


Our Security Policy

The security of your personal information is important to us. Our security policy provides rules and technical measures to protect your Personally Identifiable Information from unauthorized access, improper use, improper disclosure, unauthorized modification, unlawful destruction, and accidental loss. Our Website keeps all Personally Identifiable Information stored securely behind a firewall. When you enter sensitive information (such as a credit card number) on our registration and order forms, we encrypt that information using secure Socket Layer Technology (SSL) or the newer Transport Layer Security (TLS). You will know SSL or TLS is enabled if you see a padlock on the taskbar in Windows or near the window minimize and maximize buttons on a Mac.


We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. This includes conforming to the PCI industry security standard for protecting financial information. However, keep in mind that no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.


If you have any questions about security on our Website, you can send an email to us at


Business Transitions

In the event Balance Group goes through a business transition, such as a merger, is acquired by another company or sells off a portion of its assets, your personally identifiable information will likely be among the assets transferred. You will be notified via prominent notice on our Website for 30 days of any such change in ownership or change in control of your personal information.


Modification of Our Privacy Policy

Balance Group reserves the right to modify this Privacy Policy at any time, so please review it frequently.


If You Think Your Privacy Has Been Violated

In the event you believe your privacy has been violated by our Website, you may contact us at:


Balance Group


Contact Us

If you have any questions or suggestions regarding our privacy policy, please contact us at the following email address: